How do you take your cocoa? How about with guarana in chili, cinnamon or plain flavours? Gründer Daniel Duarte and Heiko Butz have just what you crave. They sell organic, fair-trade hot chocolates under the koawach label. Founded in 2014, their business was an immediate hit. In the first year-and-a-half, the start-up grew from zero to 600,000 euros in revenue. Today, koawach can be purchased at over 7,000 retailers, in more than 40 cafés and from the company’s own online shop. Anyone who grows this fast needs flexible and powerful IT.
Simplify your life
koakult GmbH – that’s the name of the company behind koawach – went with IPD NOW. “We loved the fact that we didn’t have to worry about software, updates and the whole shebang. After all, what we wanted to do was sell cocoa,” recalled Heiko Butz. Butz and Duarte had their hands full managing their business day-to-day. Ingredients needed to be ordered, stored, mixed, packaged and shipped; relationships with suppliers, retailers and customers had to be established. At the same time, the two cocoa pioneers were launching a direct distribution channel of their own: an online shop .
Only buy what you really need
“That’s why we were so happy to learn about IP Dynamics from a business contact,” remembered Daniel Duarte. “They had just launched IPD NOW, essentially an IT configuratorwhere I can put together exactly the IT that I currently need. It comes with 24×7 support and is affordable, even for small companies like ours. IPD NOW was a start-up like us. It couldn’t have been a better match.” Butz and Duarte first ordered software licenses through IPD NOW. “Software was a real challenge for us. We knew that we needed professional tools. But we also knew that software would eat up a lot of time: researching, comparing prices, purchasing, installing, updating. And you have to repeat the whole process for each program,” said Butz.
Your IT grows with you at a keystroke
Now, koakult GmbH is thinking about professionalising its telephony solution. “We get more and more calls every day – far more than one person can handle alone,” said the two entrepreneurs. “It’s comforting to know that, with IPD NOW, we can easily add new components with just a few clicks. Everything is up and running quickly, and our staff can start using the new IT right away.”
IPD NOW is available from only EUR 16 per month, including 24×7 support. Find outmore.
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